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Store Policy

Twilight faerie accepts PayPal, credit cards through PayPal, check and money orders. Checks and money orders made out to: Michelle Duncan. Please contact for mailing information. Objects are shipped within 48 hours of payment received. Objects paid for by check please add an addition 3-10 days. Item will be sent after check clears bank.

  • Parcel Post with Signature Confirmation.
  • Costumer pays shipping.
  • Twilight Faerie provides insurance.
  • No C.O.D (collection on delivery)
  • Please contact me for combined shipping and priority shipping.
  • *International orders may require additional custom charges at time of delivery.
  • *If an object is returned to Twilight Faerie by postal service for refusal to pick up or unclaimed the cusomter will be contacted and responsible for return shipping.

Your satisfaction with your purchase from Twilight Faerie is of the utmost importance. If for any reason you are not completely happy with your purchase Twilight Faerie will issue a refund within 15 days of delivery signature confirmation of the object.

  • In the event of an object is returned to Twilight Faerie for refund, costumer pays return postage.
  • If an object is being resent to customer after return Twilight Faerie will cover cost of shipping of the exchanged or corrected item.
  • Should an object be injured or damaged when received a comparable replacement item can be sent after damaged object is returned to Twilight Faerie.
  • Should an object need to be returned to twilight Faerie please use the following guidelines:
  1. Please contact Twilight Faerie to notify of the return. Returns happily accepted and refund granted with in 15 days of signature confirmation of receiving object.
  2. All objects returned must have original tags attached in the same manner in which they were received and packaged for shipping with original packing materials and shipping box with the reverse shipping information attached when possible. (This is to insure that return shipping is done in the same quality standard as Twilight Faerie to prevent shipping damage to the object returned)
  3. You will be contacted when return is received and notified of an alternative object being sent (when applicable).

*Twilight Faerie welcomes custom orders, large orders and wholesale inquiries.

Thank you for your interest in my work!